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Chats Reviews

customers Chat Feedback

  • 5 stars: 0 (0%)
  • 4 stars: 12 (48%)
  • 3 stars: 13 (52%)
  • 2 stars: 0 (0%)
  • 1 star: 0 (0%)
T
Tehreem Fatima Bibi 92
Box Damaged by Rider

The courier rider handled the outer parcel roughly, crushing the edge of the box. Recommended.

A
Ahsan Butt Jan 59
Box Damaged by Rider

Watch is great but the box had a small dent on the corner when delivered!

T
Taimoor Khan Ali 10
Box Damaged by Rider

Box package shape was slightly pressed down on arrival! Product inside was safe!

T
Tehreem Fatima Khan 82
Box Damaged by Rider

The courier rider handled the outer parcel roughly, crushing the edge of the box.

S
Sahar Imran Khan 31
Strap Lock is Tight

The strap lock is a bit tight to open initially! Takes some effort to release! Recommended.

F
Faisal Javed Jan 63
Box Damaged by Rider

Box package shape was slightly pressed down on arrival! Product inside was safe! Recommended.

Z
Zohaib Hassan Jan 48
Box Damaged by Rider

Watch is great but the box had a small dent on the corner when delivered! Recommended.

K
Khurram Shahzad Khan 52
Box Damaged by Rider

Watch is great but the box had a small dent on the corner when delivered! Recommended.

A
Adeel Anjum Jan 70
Strap Lock is Tight

Locking mechanism is very rigid at first. Hopefully loosens up with daily use.

A
Adeel Anjum Ali 13
Strap Lock is Tight

Locking mechanism is very rigid at first. Hopefully loosens up with daily use.

I
Iqra Shahzadi Bibi 46
Box Damaged by Rider

Courier management needs improvement. Outer presentation was compromised by rider.

F
Faisal Javed 87
Box Damaged by Rider

Watch is great but the box had a small dent on the corner when delivered!

M
Madiha Tahir 60
Strap Lock is Tight

Good product but buckle lock requires real thumb pressure to clip down!

S
Sadia Malik Bibi 16
Box Damaged by Rider

The courier rider handled the outer parcel roughly, crushing the edge of the box.

A
Areeba Asif Bibi 47
Box Damaged by Rider

Courier management needs improvement. Outer presentation was compromised by rider. Recommended.

A
Arsalan Baig Jan 20
Strap Lock is Tight

The clasp assembly is slightly hard to manage single-handedly on day one.

M
Muhammad Zain 39
Strap Lock is Tight

The clasp assembly is slightly hard to manage single-handedly on day one. Recommended.

K
Kiran Shehzadi 90
Box Damaged by Rider

Courier management needs improvement. Outer presentation was compromised by rider.

M
Mahnoor Ali Malik 64
Strap Lock is Tight

Good product but buckle lock requires real thumb pressure to clip down! Recommended.

I
Iqra Shahzadi Khan 93
Box Damaged by Rider

The courier rider handled the outer parcel roughly, crushing the edge of the box.

A
Arsalan Baig Jan 59
Box Damaged by Rider

Box package shape was slightly pressed down on arrival! Product inside was safe!

R
Rimsha Kanwal Bibi 41
Box Damaged by Rider

Courier management needs improvement. Outer presentation was compromised by rider. Recommended.

H
Haris Nawaz Khan 55
Box Damaged by Rider

Watch is great but the box had a small dent on the corner when delivered!

A
Ali Raza Khan 83
Box Damaged by Rider

Box package shape was slightly pressed down on arrival! Product inside was safe!

K
Kiran Shehzadi Malik 34
Strap Lock is Tight

The strap lock is a bit tight to open initially! Takes some effort to release!

FAQs

Why should I Chose Flexico?

FLEXICO is an FBR and LTD registered company with a verified business account and 500,000+ happy customers.

✓ Quality-checked before dispatch
✓ 1-Year Warranty
✓ 7-Day Replacement
✓ Free Shipping Across Pakistan
✓ Secure COD & Online Payments
✓ Worldwide Delivery
✓ Dedicated After-Sales Support

Shop with confidence. We stand behind every watch we sell.

Why Does FLEXICO Offer Multiple Brands?

FLEXICO is a Pakistani watch company and manufacturer that also offers a curated selection of watches from multiple brands. Our own FLEXICO collections are designed and developed by us, while other brands are offered to give customers more choice in styles, designs, and price ranges.

Whether you choose a FLEXICO watch or another brand, our goal is the same: genuine products, quality checks, reliable service, and a trusted buying experience.

Do FLEXICO watches come with a warranty?

Yes. All FLEXICO watches come with a warranty that covers manufacturing defects.

If there is any issue caused by a production fault, we will assist you according to our warranty policy. Please refer to your warranty card or contact our support team for full details.

📩 support@flexicowatches.com

What if I’m not satisfied with my purchase?

Your satisfaction matters to us. If you’re not completely satisfied with your watch, FLEXICO offers a 7-day replacement policy. Simply contact our support team within 7 days of receiving your order, and we’ll guide you through the replacement process.

Do you have a physical location in Pakistan?

Yes. FLEXICO operates from Gulberg Green, Islamabad, with an established office and warehouse. Customers can also contact our support team to arrange a visit.

How can I contact FLEXICO if I have an issue?

Our support team is here to help before, during, and after your purchase.

WhatsApp: 03159517966
Email: support@flexicowatches.com

You can contact us for order assistance, delivery updates, warranty claims, replacements, or any other concern.

Are watches checked before dispatch?

Yes. Every watch is carefully inspected before dispatch to ensure it meets our quality standards. We check the watch’s condition and basic functionality before it leaves our facility, helping ensure you receive your order in proper working condition.

Is FLEXICO a manufacturer, retailer, or both?

Both. FLEXICO develops and manufactures its own watch collections while also offering a curated selection of watches from multiple brands, giving customers more choice in styles and price ranges.

What is your return policy?

We offer a 7-day easy return or exchange if the product is unused, in its original packaging, and includes all accessories or documents.

Read our complete Return, Exchange & Refund Policy for full details.

What payment methods do you accept?

We accept Cash on Delivery (COD), Debit/Credit Cards, and Online Bank & Wallet Payments for your convenience and security. Cash on Delivery orders are processed only after successful verification.

How can I track my order?

Once your order is shipped, you’ll receive a tracking link via whatsapp or email to monitor your delivery status in real time and on our website as well - Tracking

Is FLEXICO a manufacturer, retailer, or both?

Both. FLEXICO develops and manufactures its own watch collections while also offering a curated selection of watches from multiple brands, giving customers more choice in styles and price ranges.

Visit Our Showroom

Experience our collection of luxury timepieces in person. Our expert team is ready to assist you.

Flexico House B Block Gulberg Green Islamabad
Mon - Sat: 11:00 AM - 10:00 PM
Get Directions