Privacy policy
PRIVACY POLICY
Last Updated: April 23, 2026
At FLEXICO WATCHES, we respect your privacy and are fully committed to protecting your personal data. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website or make a purchase from our store.
Our website is powered by Shopify, which enables secure payment processing, data storage, and smooth service delivery.
By using our website, you agree to the practices described in this Privacy Policy.
1. INFORMATION WE COLLECT
We collect the following types of personal information when you interact with our store:
- Full name, phone number, email address, and shipping/billing address
- Payment and transaction details (securely processed)
- Account information (if you register an account)
- Device and browsing data such as IP address, browser type, and on-site activity
2. HOW WE USE YOUR INFORMATION
Your information is used to:
- Process and fulfill your orders
- Provide customer support and order updates
- Improve website performance and user experience
- Detect and prevent fraudulent transactions
- Send promotional messages or offers (only if you opt in)
3. SHARING OF INFORMATION
We do not sell or rent your personal data.
However, we may share necessary information with trusted third parties, including:
- Shopify (store hosting, checkout, and payment processing)
- Courier and logistics partners (for order delivery)
- Payment gateways (for secure transaction processing)
- Marketing or advertising partners (only where applicable and consented)
4. YOUR RIGHTS
Depending on applicable laws, you may have the right to:
- Access the personal data we hold about you
- Request correction or deletion of your data
- Opt out of marketing communications at any time
- Request a copy or transfer of your data
To exercise these rights, contact us at: support@flexicowatches.com
5. DATA SECURITY & RETENTION
We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, misuse, or loss.
Your data is retained only as long as necessary for order fulfillment, legal obligations, or business improvement purposes.
6. INTERNATIONAL DATA TRANSFERS
Your information may be processed or stored outside your country of residence, including on Shopify’s global infrastructure, under secure and legally compliant data protection standards.
7. POLICY UPDATES
We may update this Privacy Policy from time to time to reflect changes in our operations, legal requirements, or services.
Any updates will be posted on this page with a revised “Last Updated” date.
8. CONTACT US
If you have any questions, concerns, or requests regarding your personal data, you may contact us:
FLEXICO WATCHES
📩 support@flexicowatches.com
📍 Park Road, Islamabad, 44000, Pakistan